This page is maintained by Nebcon Executive Lodge to share details on how we handle guest information. Please contact us for anything not covered below.
1. Information we collect
We collect information you provide when making a reservation, contacting us or checking in - such as name, contact details, identification for registration and payment information.
2. How we use it
To confirm bookings, deliver our services, communicate with you about your stay, meet legal record-keeping obligations, and improve the guest experience.
3. Sharing
We do not sell guest information. We may share limited details with payment processors and, where legally required, with authorities.
4. Security
We take reasonable measures to protect information provided to us. No system is completely secure - please avoid sending sensitive information over unsecured channels.
5. Your rights
You may request access to, correction of, or deletion of your personal information by contacting Reception.
6. Cookies
Our website uses minimal cookies for basic site functionality and anonymised analytics.
7. Contact
For any privacy question, please contact us via the details on our Contact page.